Artificial Intelligence Authors: Zakia Bouachraoui, Liz McMillan, Yeshim Deniz, Elizabeth White, William Schmarzo

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CUSTOMER WIN: BMC Software Helps Sun Chemical Color the World

As the world’s largest manufacturer of printing inks and organic pigments, Sun Chemical prides itself on its ability to quickly help customers make the right choices from more than 100,000 different color selections. To maintain complete and accurate product information and leverage it for the customer’s benefit, Sun Chemical relies on BMC Software (NYSE: BMC).

Using BMC CONTROL-M software, Sun Chemical has automated its day-to-day batch processes, which includes 600 jobs a day. The solution has reduced employee costs and standardized systems across 60 locations in 15 countries to maintain consistent and seamless operations despite time, language and employee skill differences.

When Sun Chemical launched plans to implement SAP four years ago, the company turned to BMC to provide the enterprise batch scheduling tool that would make the new system responsive to the business’ needs. BMC CONTROL-M was implemented to support the company’s extensive batch jobs, including billing, purchasing, ordering, human resources and payment processes. Without BMC CONTROL-M, Sun Chemical would need additional employees and larger budgets to achieve the same results the company enjoys today.

“As the largest global producer of printing inks and pigments, Sun Chemical really does deliver color to the world,” said Sonny Samarakoon, the company’s technology lead for SAP implementation. “Products manufactured by Sun Chemical touch virtually everyone’s life. From magazines and consumer packaging to toys, automotive paints and cosmetics, Sun Chemical brings nature’s vivid palette of colors to people around the world.”

“Sun Chemical relies on BMC Software to help us manage a wide variety of our operations, including creating chemical combinations, taking orders, checking inventory, shipping logistics and managing accounts receivable and payable. BMC allows us to stay focused on the overall business because we don’t have to spend time dealing with errors and delays.”

In addition to automating operational processes, BMC solutions enable Sun Chemical team members to interact with and respond to each other. When a customer places an order, it is entered directly to the SAP system. The BMC CONTROL-M solution checks inventory and executes shipping and invoicing, delivering the product to the location closest to the customer.

External batch scheduling is critical to a smooth and efficient business flow that meets deadlines. BMC CONTROL-M assures the effective integration of SAP environments with other SAP and non-SAP components, enabling the management of complex batch environments like those managed by Sun Chemical.

Find more information about BMC CONTROL-M products here.

To read a full case study on Sun Chemical go to the following link.

Business runs on IT. IT runs on BMC Software.

The most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC’s comprehensive approach and unified platform help IT organizations cut costs, reduce risks and drive business profit. For the four fiscal quarters ended June 30, 2009, BMC revenue was approximately $1.88 billion. Visit BMC.com for more information.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2009 BMC Software, Inc.

SAP is the trademark or registered trademark of SAP AG in Germany and in several other countries.

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