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Artificial Intelligence: Press Release

Knoa Software Appoints Joseph Ghattas to Role of Managing Director, EMEA

Former CA Technologies Executive to Expand European Customer, Sales and Service Efforts

Knoa Software, a provider of user experience and performance management software, has announced the appointment of Joseph Ghattas to the position of Managing Director, EMEA. Ghattas brings more than 20 years of experience in global direct, technical and senior IT services and software sales, including deep domain expertise in Infrastructure Management, Enterprise Application Management, Security and Service Management. Ghattas reports directly to Joseph Lawless, Vice President of Global Sales.

As Managing Director, EMEA, Ghattas will be responsible for building Knoa's sales and current customer engagement capabilities, while helping future customers to benefit from the utilization of Knoa solutions and achieve immediate ROI. Ghattas will also work closely with strategic partners, such as SAP®, on the sale and service of Knoa Experience and Performance Manager (EPM). SAP currently resells Knoa EPM as the SAP User Experience Management (SAP UEM) application by Knoa.

"Joseph Ghattas is an excellent addition to the Knoa family. With his deep expertise in IT services and software sales that spans global markets, he brings the senior-level insight our customers and partners have come to expect," said Thad Eidman, CEO of Knoa Software. "He has a lot of fresh ideas that will surely make the industry take notice. Joe brings the proper knowledge and talent to drive Knoa's efforts and we look forward to working with him as our EMEA expansion continues."

Prior to Knoa, Ghattas was Regional Vice President, Europe Public Sector for CA Technologies, where he was responsible for strategic sales, relationship management and market growth for the European Public Sector. He also held senior-level positions at Sterling Software ADG, Texas Instruments Software, Calibre Systems and Applied Data Research (ADR).

"I've had the opportunity to work with many organizations and help them expand their sales efforts across the U.S. and Europe, but none have presented me with such a unique and exciting opportunity as the one Knoa brings," said Ghattas. "This is a company that delivers a powerful solution to customers and it produces an almost immediate ROI in the areas of application utilization and performance. Through the combination of Knoa's technology and  my experience working with customers and partners across EMEA, we will deliver results that are beneficial to all involved."

Ghattas has a master's degree from George Washington University in Washington DC, and a bachelor's degree from Syracuse University in NY.

About Knoa Software

Knoa® Software delivers on-premise and cloud-based solutions that monitor, measure and manage how end-users are utilizing enterprise applications to optimize end-user experience, enhance user performance, and deliver return on investment. Uniquely, Knoa automation provides complete and deep insight into all activities, by user, for each application monitored. 20 percent of the Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa software to power their user experience and optimize their performance. For more information visit www.knoa.com. You can also follow us on Twitter: @knoasoftware.

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