Welcome!

Artificial Intelligence Authors: Zakia Bouachraoui, Yeshim Deniz, Elizabeth White, Pat Romanski, William Schmarzo

News Feed Item

North American Enterprises Suffer As a Consequence of Software Development Constraints and Failures

More than half (60 percent) of respondents in the North American ‘Business Benefits of Service Virtualization’ study* unveiled today by CA Technologies (NASDAQ:CA) claim that customer-facing applications are delayed as a result of endemic constraints within the software development and testing environment including limited access to infrastructure, databases and undeveloped applications. To compound the situation, applications are often released with reduced functionality, according to 70 percent of those surveyed.

The vast majority of the 200 in-house software development executives and managers from large (US $1 Billion+) enterprises surveyed are aware of the significant consequences that result from endemic constraints across software development and testing. This includes loss of reputation (96 percent) and customers switching to competitors (93 percent).

“North American businesses are under pressure to deliver increasingly complex applications, and at a much faster rate than ever before to keep pace with customer demands,” said Shridhar Mittal, general manager, Service Virtualization, CA Technologies. “Unfortunately, IT budgets are not increasing at the rate of change inherent in today’s highly distributed composite applications. This causes serious constraints to software development, resulting in delays and failures in delivering new software features to market.”

Delays in application development and testing are negatively impacting businesses with respondents reporting reduced functionality (74 percent) and late delivery of new customer facing applications (60 percent). In part, this is due to the increased pressure and demand for highly sophisticated applications, with 66 percent of respondents stating that their approach to software development and testing will have to change as a result of massive growth particularly across mobile.

The pressures highlighted by this independent study point to the need for improved development processes and faster, more effective testing. North American survey respondents also identified the potential benefits of pursuing updated approaches to include increased quality (81 percent), faster time-to-market (76 percent) and reduced costs (71 percent).

Service Virtualization addresses these challenges by enabling teams to develop and test an application using a virtual service environment that has been configured to imitate a real production environment. This provides the ability to change the behavior and data of these virtual services easily in order to validate different scenarios.

“This research follows a European study conducted in July 2012 in which 32 percent of respondents revealed that they were expected to deliver and manage four to seven releases a year compared to 53 percent in North America,” said Ian Parkes, Managing Director, Coleman Parkes Research. “Even more surprising, 75 percent of respondents across North America and Europe reported they were seeking additional budget to pay for more application development man-hours, when we know that additional labor is not in fact the ideal solution.”

According to the study, “These survey results suggest that development managers often bring new applications or services from testing environments into production without complete insight into how their integrated applications might fail. For engineers, understanding failure modes is a critical part of the job, yet according to this study, 69 percent did not have this insight on a consistent basis. This is an alarming prospect for any board giving the green light for new software projects, especially those that impact the customer. It is also concerning that only nine percent have comprehensive insight into how complex integrated applications could break in production. “

*Independent study conducted by Coleman Parkes Research, underwritten by CA Technologies. Includes feedback from 200 in-house software development managers from large enterprises with revenues of more than US$1 billion in the US and Canada

About the Study

This seminal study explores how constraints on software application development and testing are impacting businesses in North America. The independent study was conducted by Coleman Parkes Research in September 2012 and includes feedback from 200 in-house software development executives and managers from large enterprises with revenues of more than US$1 billion in the US and Canada. It is the second phase of a similar July 2012 study conducted in Europe.

  • Download the CA Technologies ‘Business Benefits of Service Virtualization’ study here
  • Join the Service Virtualization Community
  • Service Virtualization on Twitter @ITKO or @svcvirt, #svworks

About Coleman Parkes Research

Coleman Parkes Research Ltd, formed in 2000, provides action-focused marketing research on a global scale. The company offers a full research and consultancy service across all markets, while specializing in business-to-business research with a focus on IT, technology and communications research. For more information, please visit www.coleman-parkes.co.uk.

About CA Technologies

CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.

Follow CA Technologies

Legal Notices

Copyright © 2012 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. All other trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...