Welcome!

SAP HANA Cloud Authors: William Schmarzo, Reinhard Brandstädter, Liz McMillan, Derek Weeks, Dana Gardner

News Feed Item

Financial Firm Transforms IT Infrastructure with EMC to Enable Business Growth

Williams & Fudge Selects EMC to Reduce IT Costs; Virtual Desktops Boot 90% Faster

HOPKINTON, Mass., Nov. 13, 2012 /PRNewswire/ -- EMC Corporation (NYSE:EMC) today announced that Williams & Fudge, an accounts receivable management firm serving 1,200 colleges, universities and financial institutions, selected EMC® VNX® unified storage and EMC RecoverPoint™ to transform its business operations and accelerate server and desktop virtualization. With EMC and VMware® virtualization and cloud infrastructure technologies, the company has achieved business expansion, improved availability of mission-critical applications including Microsoft SharePoint, SQL Server and VMware Zimbra email; and significantly lowered hardware and support costs while delivering new services to its internal clients.

Customer Benefits:

  • Improved Performance—More than 250 users are able to launch their virtual desktops 90% faster for PCs since Williams & Fudge implemented EMC VNX with a FLASH 1st automated tiering strategy.
  • Instantaneous Response – Since implementing VNX, Williams & Fudge has achieved instantaneous response times for Microsoft SharePoint indexing and search functions while maintaining high performance.
  • Comprehensive Data Protection—Using EMC RecoverPoint and VMware, Williams & Fudge can migrate virtual machines (VMs) to a disaster recovery site 200 miles away in just 30 minutes, and has achieved 100% availability for its critical applications.
  • Increased Efficiency—Williams & Fudge has substantially reduced potential hardware costs and supporting a 200-employee headcount increase—all without additional IT staff.

Customer Challenges and Solution:

Williams & Fudge's business was expanding as demand increased for assistance with collecting receivables on college loans and other debt from higher-education and financial institutions. The firm's previous physical IT infrastructure lacked sufficient scalability to handle the company's growth. It also required significant management resources, which was a drain on Williams & Fudge's lean IT staff.

With the help of EMC Premier Velocity Solution Provider eGroup, Williams & Fudge selected EMC VNX unified storage to transform its business. VNX has enabled the firm to deliver new IT services, such as the launch of a new business unit, to its internal clients. VNX provides Williams & Fudge with a FLASH 1st automated tiering strategy that leverages the EMC FAST™ Suite, along with Flash and high-capacity disk drives. VNX supports Williams & Fudge's Microsoft SharePoint, SQL Server, VMware Zimbra email and custom-built Linux applications.

Williams & Fudge has virtualized 100% of its server infrastructure with VMware vSphere and has virtualized 260 desktops using VMware View. Williams & Fudge relies on VMware vStorage API for Array Integration (VAAI) and EMC VSI plug-ins for vCenter to streamline integration between VNX and VMware, enabling faster provisioning and copying of virtual machines, among other tasks.

For disaster recovery, Williams & Fudge uses EMC RecoverPoint continuous data protection and VMware vCenter Site Recovery Manager (SRM) to replicate its virtualized infrastructures across two data centers located 200 miles apart.

Customer Quotes:

Phillip Reynolds, Data Center Director, Williams & Fudge

"Our company has more than doubled in size to 360 employees while our lean IT staff of three employees has remained the same—something that wouldn't have been possible without EMC and VMware technology. As our company continues to grow—even two- or three-fold—we're very comfortable that EMC and VMware technology will enable our data center to scale with the business."

"We took a very hard look at another storage vendor but determined it wasn't going to deliver the performance we needed for our intensive SharePoint and SQL Server workloads and, in particular, our virtual desktop workload. Plus, it didn't have the streamlined integration with VMware that makes managing our environment so easy.  EMC was the clear choice for us and we are extremely happy with how EMC has performed."

"We've transformed into a proactive business, ready for whatever comes next. If a new client project requires 50 additional staff members, we have the agility to create up to 50 desktops in no time. For example, we supported the creation of a new division with employees who move to new workspaces every few weeks and need to log in to their desktops from different locations. By leveraging technology as a business enabler, we can rapidly respond to dynamic needs and deliver new services to attract clients."

"With EMC VNX and the FAST Suite backing our virtualized desktop infrastructure, we're getting great performance—even when boot storms occur. It's amazing—just a little flash goes a long way. Our call center agents log into their virtual desktops or reboot in only 30 seconds when it used to take five to 10 minutes for PCs. And because they operate on commissions, enabling our agents to get to work faster contributes to increased revenue for the company."

"SharePoint is the hub of our business operations that connects thousands of documents with our employees for filling out forms, submitting applications, and managing accounts. With VNX and Flash 1st, we've been able to deliver instantaneous response times to SharePoint indexing and search functions. SharePoint performance isn't even affected when the infrastructure loads 250 virtual desktops in 10 to 15 seconds. Unisphere comes with application-specific wizards for SharePoint that make it easy to provision storage and perform other administrative tasks."

"We credit EMC and VMware with enabling significant cost savings. We have decreasing potential hardware costs. The number of help desk calls and overall IT support cost per user also has dropped substantially. Instead of patching and maintaining hundreds of desktops and servers, we simply upgrade a few golden images. Lastly, as a result of the excellent integration between EMC and VMware solutions, we can add virtual desktops and machines, disk drives and applications very quickly and easily."

"EMC's RecoverPoint is one of those technologies that actually lives up to everything it is supposed to be. It has allowed our business to have peace of mind and to have our data backed up off-site with very little time to get the data moved over. The bandwidth reduction is phenomenal. We are doing this across a very small pipe."

"RecoverPoint and VMware SRM enable us to migrate all of our virtual machines from our primary data center to another site 200 miles away in about 30 minutes. Because everything is integrated and pre-scripted, we just press a button and it's done. As a result of having an agile cloud infrastructure, we have achieved 100% availability with virtually zero RPO and RTO's.  I can sleep well at night knowing our data is protected."

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing.  Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.

EMC, FAST, RecoverPoint, VNX and Unisphere are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

SOURCE EMC Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT's direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
Korean Broadcasting System (KBS) will feature the upcoming 18th Cloud Expo | @ThingsExpo in a New York news documentary about the "New IT for the Future." The documentary will cover how big companies are transmitting or adopting the new IT for the future and will be filmed on the expo floor between June 7-June 9, 2016, at the Javits Center in New York City, New York. KBS has long been a leader in the development of the broadcasting culture of Korea. As the key public service broadcaster of Korea...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
The idea of comparing data in motion (at the sensor level) to data at rest (in a Big Data server warehouse) with predictive analytics in the cloud is very appealing to the industrial IoT sector. The problem Big Data vendors have, however, is access to that data in motion at the sensor location. In his session at @ThingsExpo, Scott Allen, CMO of FreeWave, will discuss how as IoT is increasingly adopted by industrial markets, there is going to be an increased demand for sensor data from the outer...