Click here to close now.

Welcome!

SAP Authors: Jnan Dash, Liz McMillan, Srinivasan Sundara Rajan, Blue Box Blog, Plutora Blog

News Feed Item

Il gruppo retail e di servizi finanziari leader in Sud Africa sceglie le soluzioni CoreMedia per favorire il coinvolgimento online dei clienti

AMBURGO, Germania e LONDRA, November 20, 2012 /PRNewswire/ --

JD Group ha in programma l'integrazione di CoreMedia CMS e CoreMedia LiveContext con SAP® Web Channel Experience Management per garantire al cliente un'esperienza multicanale completa

CoreMedia, azienda leader per il Web Content Management (WCM), ha annunciato in data odierna che JD Group, uno dei principali retailer e fornitori di servizi finanziari in Sud Africa, ha scelto CoreMedia CMS e CoreMedia LiveContext per ottimizzare i propri canali online di coinvolgimento dei clienti e sfruttare l'applicazione SAP® Web Channel Experience Management. Le soluzioni mobile stanno diventando sempre più il canale di accesso online preferito da molti clienti in Sud Africa e JD Group sarà in grado di fornire ai propri clienti esperienze online sensibili al contesto su qualsiasi canale o punto di contatto.

La scelta si basa sulla solida partnership tra CoreMedia e SAP, e sottolinea la forza della soluzione di marketing contestuale CoreMedia LiveContext utilizzata in combinazione con SAP Web Channel Experience Management 2.0. L'implementazione del progetto per il JD Group è gestita da CoreMedia in collaborazione con Ctrlroom, società di consulenza leader in Sud Africa per la fornitura di servizi di e-commerce e di strategia digitale online. Le efficaci funzionalità di CoreMedia per il coinvolgimento dei clienti permetteranno di arricchire l'esperienza online generale offerta ai clienti dalle aziende appartenenti al JD Group, in particolare attraverso canali fondamentali come quelli mobile e social, garantendo un coinvolgimento maggiore, più vendite e anche una maggiore fidelizzazione della clientela.

"L'iniziativa 'Art of Service" riguarda l'intero JD Group e ha l'obiettivo di fornire un'esperienza positiva per il cliente, sia all'interno dei nostri punti vendita sia online, attraverso una gamma crescente di canali," ha commentato Andrew Murray, Chief Information Officer del JD Group. "La nostra capacità di anticipare e riconoscere le esigenze dei nostri clienti come anche di soddisfare le loro aspettative riveste un'importanza fondamentale per questa iniziativa. Per il JD Group è essenziale avere una presenza online di rilievo ed eravamo consapevoli di avere bisogno di una soluzione per la gestione dei contenuti in grado di aggiungere un valore reale alle nostre attuali soluzioni SAP".

"Dopo la recente implementazione a livello di gruppo dell'applicazione SAP ERP per potenziare le nostre operazioni critiche di back-office, è risultato essenziale che qualsiasi soluzione si integrasse con SAP Web Channel Experience Management," ha aggiunto Murray. "CoreMedia CMS e CoreMedia LiveContext non hanno solo dimostrato di soddisfare questi requisiti, bensì si sono rivelati altamente personalizzabili e di facile utilizzo da parte dei nostri team commerciali e di marketing. L'utilizzo delle soluzioni CoreMedia per gestire e fornire efficacemente le nostre risorse multiple di contenuti in maniera contestuale contribuirà anche ad aumentare la presenza online del JD Group e le entrate da e-commerce per il retail di arredamento e i servizi finanziari, offrendo allo stesso tempo un coinvolgimento del cliente notevolmente migliorato."

Il primo grande progetto di JD Group basato su CoreMedia sarà un sito di servizi finanziari online caratterizzato da un'applicazione integrata per il finanziamento, che collega direttamente con l'implementazione dell'applicazione SAP Customer Relationship Management (SAP CRM). Anche la rapidità di implementazione ha rappresentato un fattore chiave per la decisione del JD Group e la conseguente scelta di CoreMedia, considerando che sono necessarie settimane piuttosto che mesi per lo sviluppo, la verifica e l'implementazione del sito. Il progetto sarà quindi lanciato attraverso i marchi multipli del JD Group, con caratteristiche Web che comprenderanno CoreMedia CMS e/o CoreMedia LiveContext con SAP Web Channel Experience Management.

"Siamo lieti che il JD Group abbia scelto il nostro CoreMedia CMS e CoreMedia LiveContext per la gestione dei contenuti e il marketing contestuale del suo principale progetto di e-commerce multi-brand basato sulla soluzione SAP," ha aggiunto il CEO di CoreMedia, Gerrit Kold. "I nostri strumenti editoriali altamente efficaci ma pur sempre facili da utilizzare si integrano perfettamente con SAP Web Channel Experience Management, consentendo agli utenti aziendali del JD group di accedere istantaneamente ai contenuti e pubblicarli online, indipendentemente dai canali o dai punti di contatto interessati. La soluzione CoreMedia CMS, con il suo software SAP certificato per l'integrazione con SAP NetWeaver®, conferma la nostra capacità di soddisfare i livelli più elevati di standard tecnici e di interoperabilità per i clienti importanti come il JD Group."

CoreMedia collabora con SAP per contribuire ad incrementare la fornitura di informazioni Web contestuali di fondamentale importanza per le aziende come il JD Group. CoreMedia Live Context permette alle organizzazioni che utilizzano SAP Web Channel Experience Management di supportare qualsiasi aspetto dell'esperienza dei clienti con numerose informazioni contestuali unificate su qualsiasi canale online. SAP Web Channel Experience Management 2.0 fornisce una gamma completa di funzioni di e-marketing. e-commerce e e-service per la realizzazione e l'utilizzo dei negozi online come canale redditizio di vendita, servizi e interazioni.

Informazioni su JD Group

JD Group opera in Sud Africa come finanziaria leader diversificata per servizi finanziari di consumo di massa, retailer differenziato di arredamento, elettrodomestici, elettronica di consumo, home entertainment, automazione per l'ufficio e forniture nel settore edilizio, e anche come retailer diversificato di veicoli a motore, pezzi di ricambio e servizi di manutenzione. Le sei divisioni commerciali del gruppo servono i propri mercati di riferimento attraverso una rete di canali multi-brand che rappresentano 12 marchi retail, suddivisi tra 1.143 punti vendita retail e 84 concessionarie di autoveicoli nella regione. Per maggiori informazioni, visitate il sito http://www.jdgroup.co.za

Informazioni su Ctrlroom

Con sede vicino a Durban, in Sud Africa, Ctrloom lavora con le organizzazioni per aumentare le loro percentuali di conversione online e sviluppare strategie digitali coerenti per incrementare le loro attività di marketing ATL (above-the-line). L'azienda riunisce tutte le discipline principali dell'abilitazione Web, compresa l'esperienza degli utenti, la consulenza e l'integrazione e-commerce, la gestione dei contenuti, l'ottimizzazione sui motori di ricerca, i servizi di Web analytics e social media marketing, che contribuiscono a fornire percentuali di conversione ottimizzati. http://www.ctrlroom.co

Informazioni su CoreMedia

CoreMedia è fornitore leader del software Web Content Management (WCM) alle organizzazioni che hanno la necessità di garantire ai propri clienti un'esperienza online coinvolgente e guidata dal contesto, indipendentemente dal canale o dal punto di contatto utilizzato. La suite WCM dell'azienda offre un valore commerciale unico tramite l'integrazione perfetta delle risorse digitali e di social media, aumentando la produttività editoriale e accelerando il tempo di immissione sul mercato in ambienti complessi. Di conseguenza, le aziende sono in grado di attuare le proprie strategie online in modo più efficace per coinvolgere gli utenti, creare la fidelizzazione dei clienti e produrre infine maggiori entrate e redditività.

Fondata nel 1996, CoreMedia ha sede ad Amburgo, Germania, con uffici a San Francisco, Londra e Singapore. I clienti di CoreMedia comprendono marchi globali come American Association of Medical Colleges (AAMC), Australian Broadcasting Corporation (ABC), Bertelsmann, BILD, CLAAS, Continental, EPCOS, Deutsche Telekom, Internet Broadcasting, O2, e Singapore Press Holdings.

http://www.coremedia.com

SAP, SAP NetWeaver e tutti i loghi SAP sono marchi o marchi registrati di SAP AG in Germania e in diversi altri paesi.

Tutti gli altri nomi dei prodotti e servizi a cui si è fatto riferimento sono marchi delle rispettive aziende.

Cheryl Billson
CoreMedia PR Team
+44(0)7791-720460
[email protected]


More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carriers, thus providing a global perspective of the end-user experience. Site24x7 supports monitoring H...
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-critical systems. ISS has completed many successful projects in Healthcare, Commercial, Manufacturing, ...
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
VoxImplant has announced full WebRTC support in the newest versions of its Android SDK and iOS SDK. The updated SDKs, which enable audio and video calls on mobile devices, are now compatible with the WebRTC standard to allow any mobile app to communicate with WebRTC-enabled browsers, including Google Chrome, Mozilla Firefox, Opera, and, when available, Microsoft Spartan. The WebRTC-updated SDKs represent VoxImplant's continued leadership in simplifying the development of real-time communications (RTC) services for app developers. VoxImplant (built by Zingaya, the real-time communication servi...
SYS-CON Events announced today that Tufin, the market-leading provider of Security Policy Orchestration Solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. As the market leader of Security Policy Orchestration, Tufin automates and accelerates network configuration changes while maintaining security and compliance. Tufin's award-winning Orchestration Suite™ gives IT organizations the power and agility to enforce security policy across complex, multi-vendor enterprise networks. With more than 1...
SYS-CON Events announced today that kintone has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. kintone promotes cloud-based workgroup productivity, transparency and profitability with a seamless collaboration space, build your own business application (BYOA) platform, and workflow automation system.
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cloudian, Inc., is a Foster City, California - based software company specializing in cloud storage software. The main product is Cloudian, an Amazon S3-compliant cloud object storage platform, the bedrock of cloud computing systems, that enables cloud service providers and enterprises to build reliable, affordable and scalable cloud storage solu...
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from ...
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborate. Cisco and our partners are building the platform for the Internet of Everything by connecting the...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
SYS-CON Events announced today that On the Avenue Marketing Group, a sales and marketing firm that utilizes events to market and sell products to consumers, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. On the Avenue Marketing Group (OTA) is a sales and marketing firm that utilizes events to market and sell products to consumers. On behalf of our clients, we attend thousands of fairs, festivals, expos, concerts, conferences, and sporting events annually, helping them reach millions of individuals ...
SYS-CON Events announced today that ActiveState, the leading independent Cloud Foundry and Docker-based PaaS provider, has been named “Silver Sponsor” of SYS-CON's DevOps Summit New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. ActiveState believes that enterprises gain a competitive advantage when they are able to quickly create, deploy and efficiently manage software solutions that immediately create business value, but they face many challenges that prevent them from doing so. The Company is uniquely positioned to help address these challenges thro...
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.
SYS-CON Events announced today that Alert Logic, the leading provider of Security-as-a-Service solutions for the cloud, has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® and DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo® and DevOps Summit 2015 Silicon Valley, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.