|By PR Newswire||
|November 20, 2012 03:15 AM EST||
HAMBURG, Germany and LONDON, November 20, 2012 /PRNewswire/ --
JD Group plans to integrate CoreMedia CMS and CoreMedia LiveContext with SAP® Web Channel Experience Management to deliver full multi-channel customer experience
CoreMedia, a leading Web Content Management (WCM) company, today announced that JD Group - a major Southern African retailer and financial services provider - has selected
CoreMedia CMS and CoreMedia LiveContext to optimize its online customer engagement channels and leverage the SAP® Web Channel Experience Management application. With mobile solutions increasingly becoming the online access channel of choice for many consumers in southern Africa, JD Group will be able to provide its customers with context-aware, online experiences across any channel or touchpoint.
The selection builds on CoreMedia's strong partnership with SAP, and underscores the strength of CoreMedia LiveContext's contextual marketing solution used together with and SAP Web Channel Experience Management 2.0. CoreMedia is working with Ctrlroom, a leading South African e-commerce and online digital strategy consultancy, to implement the project for JD Group. CoreMedia's powerful engagement capabilities will help enrich the overall customer experience that companies within JD Group are able to offer online - particularly across critical channels such as mobile and social - resulting in increased engagement, higher sales as well as stronger customer loyalty.
"At JD Group our group-wide 'Art of Service' initiative focuses on delivering a positive customer experience, whether that's in our stores or online across a growing range of channels," commented Andrew Murray, JD Group's Chief Information Officer. "Central to this initiative is our ability to anticipate and recognize our customers' requirements and deliver on their expectations. It's critical for JD Group to have an outstanding online presence, and we knew we needed a content management solution that could add real value to our existing SAP solutions.
"Having recently implemented the SAP ERP application group-wide to power our critical back-office operations, it was essential that any solution integrated with SAP Web Channel Experience Management," Murray continued. "CoreMedia CMS and CoreMedia LiveContext not only met this criteria, but also demonstrated that they were extremely customizable and easy for our business and marketing staff to use. Using the CoreMedia solutions to effectively manage and deliver our multiple content assets contextually will also help us to grow JD Group's online presence and e-commerce revenues in furniture retail and financial services while also offering much improved customer engagement."
JD Group's first major project based on CoreMedia will be an online financial services site, featuring an integrated loan application that links directly with their implementation of the SAP Customer Relationship Management (SAP CRM) application. Speed of implementation was also viewed as a key factor in JD Group's decision to select CoreMedia, with site development, testing and deployment taking weeks rather than months. The project will then be rolled out across JD Group's multiple brands, with Web properties that will include CoreMedia CMS and/or CoreMedia LiveContext with SAP Web Channel Experience Management.
"We're delighted that JD Group has chosen our CoreMedia CMS and CoreMedia LiveContext to deliver content management and contextual marketing for its major SAP solution-based, multi-brand e-commerce project," added CoreMedia's CEO, Gerrit Kolb. " Our powerful, yet easy-to-use editorial tools integrate seamlessly with SAP Web Channel Experience Management, allowing JD Group business users to instantly access and publish online content regardless of the channels or touchpoints involved. The CoreMedia CMS solution with its SAP-certified for integration with SAP NetWeaver®, confirms our ability to meet the highest level of technical and interoperability standards for major customers such as JD Group."
CoreMedia is teaming with SAP to help fuel the delivery of highly relevant, contextual Web information for companies like JD Group. CoreMedia LiveContext enables organizations using SAP Web Channel Experience Management to support every aspect of a customer's experience with rich, contextual information that's unified across every online channel. SAP Web Channel Experience Management 2.0 delivers a full range of e-marketing, e-commerce and e-service functions for creating and deploying Web shops as a profitable sales, service and interaction channel.
About JD Group
The JD Group operates in Southern Africa as a leading diversified mass finance consumer financier, a differentiated furniture, household appliance, consumer electronic goods, home entertainment, office automation and building supplies retailer, and as a diversified retailer of motor vehicles, vehicle servicing and parts. The group's six operating business divisions serve their target markets through a multi-branded channel network representing 12 retail brands, with a footprint of 1,143 retail stores and 84 motor dealerships across the region. For more information, visit http://www.jdgroup.co.za
Based near Durban, South Africa, Ctrlroom works with organizations to increase their online conversion rates and develop coherent digital strategies to augment their above the line marketing activities. The company brings together all the core disciplines of Web enablement - including user experience, e-commerce consulting and integration, content management, search engine optimization, Web analytics and social media marketing - that combine to deliver optimized conversion rates. http://www.ctrlroom.co
CoreMedia is a leading provider of Web Content Management (WCM) software to organizations demanding engaging, context-driven online experiences for their customers - regardless of channel or touchpoint. The company's WCM suite offers unique business value by seamlessly integrating digital and social media assets, increasing editorial productivity and accelerating time to market in complex environments. As a result, businesses can more effectively execute their online strategies to engage users, build customer loyalty and ultimately drive greater revenue and profitability.
Established in 1996, CoreMedia is headquartered in Hamburg, Germany, with offices in San Francisco, London, and Singapore. CoreMedia's clients include global brands, such as the American Association of Medical Colleges (AAMC), Australian Broadcasting Corporation (ABC), Bertelsmann, BILD, CLAAS, Continental, EPCOS, Deutsche Telekom, Internet Broadcasting, O2, and Singapore Press Holdings.
SAP, SAP NetWeaver and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.
CoreMedia PR Team
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Aug. 30, 2015 01:30 PM EDT Reads: 203
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Aug. 30, 2015 01:00 PM EDT Reads: 257
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 30, 2015 10:30 AM EDT Reads: 861
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Aug. 30, 2015 10:15 AM EDT Reads: 208
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
Aug. 30, 2015 09:15 AM EDT Reads: 602
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Aug. 30, 2015 09:15 AM EDT Reads: 432
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of IoT applications and projects. Business operations, IT, and data scientists need advanced analytics t...
Aug. 30, 2015 08:30 AM EDT Reads: 385
A producer of the first smartphones and tablets, presenter Lee M. Williams will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. In his session at @ThingsExpo, Lee Williams, COO of ETwater, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater.
Aug. 30, 2015 07:00 AM EDT Reads: 116
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Aug. 30, 2015 01:00 AM EDT Reads: 429
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Aug. 30, 2015 01:00 AM EDT Reads: 385
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
Aug. 29, 2015 10:30 AM EDT Reads: 112
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Aug. 29, 2015 07:45 AM EDT Reads: 133
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Aug. 28, 2015 07:45 PM EDT Reads: 200
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 28, 2015 06:00 PM EDT Reads: 332
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Aug. 26, 2015 07:00 AM EDT Reads: 124
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Aug. 2, 2015 11:15 AM EDT Reads: 549
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Aug. 1, 2015 10:00 AM EDT Reads: 476
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
Jul. 30, 2015 07:30 PM EDT Reads: 1,563
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
Jul. 30, 2015 02:30 PM EDT Reads: 276
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
Jul. 30, 2015 12:00 PM EDT Reads: 2,225