Welcome!

Artificial Intelligence Authors: Liz McMillan, Corey Roth, Yeshim Deniz, Pat Romanski, Elizabeth White

Blog Feed Post

Thoughts on Mobile Strategies and Social Collaboration

Boise, Idaho is beautiful, but no Silicon Valley
Chris Howard, Gartner Managing VP was recently quoted as saying, "Organizations need to absorb the ways that their employees and consumers want to work and build systems to support them."  He was referring to social enterprise solutions.  I agree with Chris.  People today want a means to collaborate on ideas and to help make decisions.  They want to participate and to make things happen.  Distance, however, is an issue.  That is why places like Silicon Valley seem to always attract a lot of innovation.  It is due to people being together there and able to meet up at a physical location, exchange ideas and organize. The problem is many of us that want to be a part of these discussions are not in these geographies.

I want to pause a moment and introduce to you the concept of time-space compression.  Time-space compression often occurs as a result of technologies that seem to accelerate speed and reduce distances.  Here are some examples:

  • Communications (telegraph, telephone, fax machines, Internet, mobile)
  • Transportation (wheeled carts, rail, cars, trains, jets, rockets)
  • Business (online marketing, online sales, globalization, SFA, Mobile CRM, Mobile BI, Mobile Payments, Mobile Banking)
Social enterprise collaboration solutions like SAP's JAM, Jive, Yammer and Chatter also help with time-space compression.  They are able to accelerate the amount of information and idea exchanges, and reduce the effective distance (geographic obstacles) between participants.   This often increases the speed of decision making and innovation.

It is these kinds of soft ROIs that are so hard to document, but can lead to incredible productivity gains. A couple of months ago I interviewed SAP's CIO Oliver Bussman.  I asked Oliver about social collaboration solutions at SAP and where he could point to ROIs.  He told me about the merits of reading about events using collaboration technology as opposed to email threads.  He said reading a discussion on a collaboration platform enables you to see the whole discussion, while email threads only provide a limited view of the participant's opinions and exchanges.  Why?  You are not always included in every email thread (thank goodness!).  The point is, there are better technology platforms (social enterprise collaboration) that can provide more efficient ways of sharing information among groups of people.

Aberdeen Group in the report "Mobility in ERP 2011" says the following, "Getting the right information, to the right people, so they can make the right decisions is the driving force behind mobilizing the workforce."  I would add, that in addition to mobilizing the workforce, providing them with social enterprise collaboration platforms that also compress time and space is one of the next logical steps to increasing productivity.


*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Read the original blog entry...

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of ...