Welcome!

SAP Authors: Jason Bloomberg, Trevor Parsons, Plutora Blog, Pat Romanski, Carmen Gonzalez

News Feed Item

Ghana's Fidelity Bank Turns to IBM to Power Next Phase of Growth

Fast-growing West African financial institution relies on IBM for data center overhaul as it prepares for further expansion

ACCRA, Ghana, Nov. 29, 2012 /PRNewswire/ -- IBM (NYSE: IBM) today announced the successful completion of a new comprehensive state-of-the-art data center at the fast-growing Fidelity Bank in Ghana.

(Photo: http://photos.prnewswire.com/prnh/20121129/NY20640 )

(Logo: http://photos.prnewswire.com/prnh/20090416/IBMLOGO )

Fidelity Bank, which is widely known in Ghana for its innovative mortgage and rural banking products, has evolved from a $100,000 start-up to a multi-million dollar enterprise that is now preparing for a listing on the Ghanaian Stock Exchange. Faced with growing pressure on its back-end processes and technology systems, Fidelity sought an integrated solution that would enable it to manage future growth as it kick started its expansion program.

"We are at a critical period in the history of our bank where we need to have in place the right kind of technology going forward," said Edward Effah, Managing Director, Fidelity Bank. "With advanced technologies and enhanced business intelligence tools, IBM is helping us to optimize our ability to provide a wider range of services to our rapidly growing client base."

The data center, which is housed in the bank's headquarters in the Ghanaian capital of Accra, has been designed from the ground-up with the latest advances in energy efficiency, business continuity, resiliency, security and disaster recovery.

Fidelity Bank is ISO certified – the first bank in Ghana to achieve this mark. The bank has been voted the best Growing Bank three consecutive times in Ghana. Other recent awards include, Best Bank, Customer Care 2010 and runner up in Short-term loans, Information Technology and Corporate Social Responsibility.

Fidelity Bank has extended its footprint into Asia with the establishment of Fidelity Asia Bank in Malaysia. This has also opened up trade and investment opportunities between Ghana and the Far East.

To deliver the data center, IBM pooled together local and international consulting expertise and leveraged best practice examples from across the world, to deliver a customized yet affordable solution. The new data center will simplify back-end management processes and provide higher levels of service availability, helping the bank to deliver a positive end-user experience.

Growing demand for innovative banking services and wider product portfolios is driving intense competition in the Ghanaian financial sector, which the World Bank predicts will expand by more than 12% in 2012.

"We are seeing increased momentum in the financial services sector where our clients are looking for transformative technologies that can help them leapfrog several generations of IT platforms, lower operational costs, and automate more processes," said Joe Mensah, Country General Manager, IBM Ghana.

IBM is actively expanding its operations across Africa as part of the company's continued geographic expansion initiative. Recently, IBM announced details of 20 major banking deals throughout Africa including five of Kenya's leading banks: Credit Bank, Co-operative Bank, Family Bank, National Bank of Kenya and National Industrial Credit Bank, who turned to IBM to deliver world-class IT solutions that are fine-tuned to their local markets.

Earlier this month, RAWBANK, the largest private bank in the Democratic Republic of Congo (DRC), announced an agreement with IBM to help transform its core banking systems as it seeks to grow its customer base in the largely unbanked Central African country.

"The focus for African financial institutions has been to increase market expansion efforts and improve customer service levels," said Bijen Ramdas, senior research analyst with IDC Financial Insights, MEA. "Technology investments being made by financial institutions in the region address multiple key business metrics specifically focusing on improving efficiencies, saving costs and driving customer acquisition or retention."

IBM displaced several systems providers, including Hewlett-Packard to supply Fidelity Bank with hardware, application and systems software, storage and virtualization software solutions. The deal also included post-implementation support by IBM for the bank. The specific systems deployed in the new data center include highly scalable IBM Power 750 servers running PowerHA and PowerVM system software for computationally intense core-banking applications as well as System x3850 servers for the bank's general business workloads.  For its increased storage needs, Fidelity Bank also selected IBM System Storage DS5300 systems for core-banking and the IBM Storwize V7000 with x86 virtualization.

About Fidelity Bank

Fidelity Bank Ghana is owned by Ghanaian and foreign individuals and institutional investors, including the Agricultural Development Bank, Africa Capital LLC, and the Social Security and National Insurance Trust (SSNIT), amongst others.

To learn more about Fidelity Bank Ghana Ltd visit: www.fidelitybank.com.gh

About IBM:

To find out more about IBM please visit: www.ibm.com

For more information, please contact:

Charles Moyela
IBM Media Relations
+233 2627 18756
Email: [email protected]

Kui Kinyanjui
IBM Media Relations
+254 721 676543
Email: [email protected]

Kristin Bryson
IBM Media Relations
914-766-4221
203-241-9190 (mobile)

 

 

 

SOURCE IBM

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science from the University of California, Berkeley.
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness, and in-car entertainment and this excitement will bleed into other areas. On the commercial side, m...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your online presence.
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by mining large volumes of unstructured data, and how data tracking delivers uptime when it matters most.
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
“With easy-to-use SDKs for Atmel’s platforms, IoT developers can now reap the benefits of realtime communication, and bypass the security pitfalls and configuration complexities that put IoT deployments at risk,” said Todd Greene, founder & CEO of PubNub. PubNub will team with Atmel at CES 2015 to launch full SDK support for Atmel’s MCU, MPU, and Wireless SoC platforms. Atmel developers now have access to PubNub’s secure Publish/Subscribe messaging with guaranteed ¼ second latencies across PubNub’s 14 global points-of-presence. PubNub delivers secure communication through firewalls, proxy ser...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...