Welcome!

SAP Authors: Liz McMillan, Elizabeth White, Dana Gardner, Cynthia Dunlop, Carmen Gonzalez

News Feed Item

Xerox Selects Cisco Unified Computing System to Deliver Its Cloud-Based Global Managed Print Services

Cisco UCS Handles Transactions for More Than 1 Million Xerox and Non-Xerox Print Devices Worldwide and Infrastructure-as-a-Service Cloud Offerings With Vblock-for-Cloud

SAN JOSE, CA -- (Marketwire) -- 12/04/12 -- Cisco (NASDAQ: CSCO)

With businesses of all sizes looking at every part of their IT infrastructure to find cost savings, managed print services (MPS) has emerged as a new opportunity to improve overall productivity and reduce operational costs by an estimated 30 percent. As more and more organizations sign on for Xerox's market-leading MPS offering, they benefit from faster access to information about their global print operations -- delivered by the Cisco Unified Computing System™ (Cisco UCS®) and data center infrastructure, which supports hundreds of thousands of transactions per second on behalf of Xerox.

Last year Cisco and Xerox formed an alliance to deliver cloud-based services and technology solutions that combine network intelligence and print, and today, Xerox uses Cisco data center solutions so its global delivery centers can meet the fast-growing demand for cloud-based MPS. The Cisco data center environment gives Xerox's global MPS offerings room to expand by providing a smaller footprint that also saves power and meets cooling requirements.

To support the double-digit growth predicted for the MPS market year-over-year, Xerox's global network of MPS delivery centers hosts a suite of more than 100 applications, including ticketing systems, help desk, inventory, and financial reporting. The volume of performance data generated is massive, highlighting everything from print usage and performance trends, to equipment maintenance requirements and other critical issues. The compilation and analysis of Big Data, hosted on the Cisco data center infrastructure, allows Xerox to continually refine its services while providing valuable information to customers to help simplify and improve print resources and costs.

Xerox also works with Cisco to deliver cloud services using the Vblock platform, which combines Cisco UCS with EMC storage and VMware for virtualization, as well as Cisco Intelligent Automation software, to deliver Infrastructure-as-a-Service (IaaS) cloud capabilities and Cisco Hosted Collaboration services. Xerox Cloud Services support clients of all sizes from facilities in the U.S., UK and Kuala Lumpur, and use Cisco Hosted Collaboration Services to provide a range of advanced communication and collaboration services, including integrating IP Telephony, single number reach, instant messaging. In the future, the offering will incorporate Cisco Jabber® and Cisco WebEx® solutions.

NEWS HIGHLIGHTS

  • The Xerox global MPS delivery network includes Cisco UCS servers and Cisco Nexus® switches to improve scalability to support rapid growth, enhance performance of Big Data analytics, and accelerate server-to-server and server-to-storage communications for faster, more reliable delivery of MPS. The MPS business is hosted on two data centers located in separate cities in the U.S. The secondary site is a mirrored, disaster recovery site for the primary.
  • Xerox selected Cisco UCS as the core server for its global MPS delivery centers, and built several server profiles based on different UCS models to perform various roles in its data center. Cisco UCS B200 Blade Servers handle administrative and infrastructure functions that help the entire data center run smoothly. Cisco UCS B230 Blade Servers support basic application and virtualization functions. Finally, higher-performance applications, including SQL databases, run on Cisco UCS B440 Blade servers and Cisco UCS C460 Rack-Mount Servers.
  • With Cisco UCS Manager, Xerox can also use service profiles to quickly deploy both physical and virtual servers. With the rapidly increasing demand for services, Xerox needed to apply service profiles quickly, and get new servers and applications running, without rebuilding environments every time. Cisco UCS has reduced the number of service profiles that need to be managed by 80 percent.
  • Cisco's Nexus family of switches, including Nexus 5000, Nexus 2000, and Nexus 1000V, as well as the Cisco MDS 9000 Series Storage switches, provide 10-gigabit connections as part of the Cisco Unified Fabric. The Cisco Nexus 5000 Series Switches also support unified ports with fibre channel over Ethernet (FCoE) that enables Xerox to connect to EMC storage over a single, converged network.
  • The new global delivery center deployment has resulted in accelerated performance of applications for MPS, improving response times; streamlining the environment by reducing the number of server service profiles by as much as 80 percent; and improved staff productivity by 20 percent.
  • Xerox Cloud Services has deployed Vblock 700 Series platforms to power cloud facilities in global locations. Multitenant and private cloud nodes are offered to both internal Xerox groups and external clients.
  • Xerox Cloud Services chose the Cisco Process Orchestrator for IT process automation. This automation has allowed Xerox to speed the deployment of application environments and reduce cost by eliminating manual processes. The Cisco Process Orchestrator is part of the Cisco Intelligent Automation software portfolio.

SUPPORTING QUOTES

"As the worldwide market leader for MPS, we're continually looking for ways to bring new benefits to our customers. By using Cisco UCS to support our global MPS delivery network, we can quickly respond to the changing needs of our customers and offer them simplified data, new applications, and faster service. Cisco's UCS is critical to managing the growing global demand for MPS," said Andrew Morrison, senior vice president, Xerox MPS Business.

"The Vblock platform is an efficient vehicle for rapidly deploying multitenant and private cloud nodes worldwide as Xerox Cloud Services grows," said Steve Houser, CTO, Xerox Cloud Services. "The integrated service, powered by Vblock with UCS, provides performance and flexibility with the assurance of tight integration and rapid deployment."

Additional Resources

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

RSS Feed for Cisco: http://newsroom.cisco.com/rss-feeds

About Xerox
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world's leading enterprise for business process and document management. Its technology, expertise and services enable workplaces -- from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com. For investor information, visit http://www.xerox.com/investor.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the real benefits to focus on, how to understand the requirements of a successful solution, the flow of ...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Focused on this fast-growing market’s needs, Vitesse Semiconductor Corporation (Nasdaq: VTSS), a leading provider of IC solutions to advance "Ethernet Everywhere" in Carrier, Enterprise and Internet of Things (IoT) networks, introduced its IStaX™ software (VSC6815SDK), a robust protocol stack to simplify deployment and management of Industrial-IoT network applications such as Industrial Ethernet switching, surveillance, video distribution, LCD signage, intelligent sensors, and metering equipment. Leveraging technologies proven in the Carrier and Enterprise markets, IStaX is designed to work ac...
C-Labs LLC, a leading provider of remote and mobile access for the Internet of Things (IoT), announced the appointment of John Traynor to the position of chief operating officer. Previously a strategic advisor to the firm, Mr. Traynor will now oversee sales, marketing, finance, and operations. Mr. Traynor is based out of the C-Labs office in Redmond, Washington. He reports to Chris Muench, Chief Executive Officer. Mr. Traynor brings valuable business leadership and technology industry expertise to C-Labs. With over 30 years' experience in the high-tech sector, John Traynor has held numerous...
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.