|By Marketwired .||
|December 5, 2012 08:01 AM EST||
BASKING RIDGE, NJ -- (Marketwire) -- 12/05/12 --
- Avaya Aura Applications now VMware Ready; Brings High Reliability, Simplicity and Flexibility to Virtualized Collaboration Applications
- Avaya customer RealPage uses new Avaya solution to Virtualize UC Core, Speed Customer Service Deployments by up to 20%
Avaya today unveiled its new communications architecture for virtualized unified communications (UC) applications, Avaya Aura® Virtualized Environment (Avaya Aura VE), to help businesses accelerate mobile collaboration applications across their organization. With Avaya Aura VE, businesses maintain the high reliability, simplicity and functionality of Avaya Aura -- the company's next-generation collaboration platform -- while gaining flexible new options for deploying Avaya's UC and customer service solutions in virtual architectures.
Avaya Aura VE applications are designated as VMware Ready, which is VMware's highest level of endorsement for virtualization technologies. More companies are choosing virtualization to reduce the complexity, equipment and costs of their IT operations. The critical next step is the virtualization of unified communications, with 70 percent of companies planning to virtualize their UC applications, according to Nemertes Research(1).
Avaya Aura Virtualized Environment -- combined with Avaya's expertise in open, mobile collaboration -- helps ensure that the reliability, quality and availability companies rely on in Avaya hardware-based environments get delivered into the virtualized world. Key Avaya Aura VE features include:
- Redundancy and resiliency: All of the critical systems availability features of Avaya Aura's server-based platform -- including software duplication, redundant session controls for SIP access and a survivable core -- are maintained in Avaya Aura VE, driving business continuity and reducing risk in virtualized environments. In addition, the solution integrates with VMware vCenter Server tools for diagnostics, provisioning and traffic management to further ensure and simplify continuity of UC.
- A simplified, open path: With Avaya Aura VE, businesses continue to benefit from the same open standards approach driven by Avaya Aura. In addition, virtualization allows businesses to easily expand UC functions and users without adding new equipment, and do so quickly by cutting deployment times from hours to minutes. Companies with VMware cloud infrastructure in their data centers can now easily integrate Avaya Aura applications onto their existing server environment.
- Agile customer service operations: Avaya Aura extends virtualization to its call center application, Call Center Elite. With less equipment required, companies can add contact center agents more swiftly and cost-effectively based on seasonal, sales and purchasing trends. This brings the unique ability to improve the oversight and delivery of customer service using virtualization.
With today's announcement, businesses also have several flexible options for enhanced mobility and collaboration. Businesses can choose full virtualization with Avaya Aura VE or continue with the dedicated hardware approach already offered by Avaya Aura. They can also combine virtualized and dedicated servers for application deployment. As another option, Avaya Collaboration Pods for Avaya Aura VE will be offered as pre-packaged, all-in-one UC solutions for virtualized storage, computing and networking.(2)
Avaya Aura Virtualized Environment: Key Components
The Avaya Aura® platform is comprised of the following components, now available in virtualized versions:
- Avaya Aura Communication Manager is the open, highly-reliable and next-generation communications foundation for Avaya's UC solutions.
- Avaya Aura Session Manager provides a SIP based core communications architecture for on-demand access to collaboration services and applications.
- Avaya Aura Application Enablement Services provides developer interfaces for both off-the-shelf and custom integrations with communications and business applications.
- Avaya Aura Presence Services delivers scalable, high performance presence aggregation services.
- Avaya Agile Communications Environment enables application integration with business communications processes.
- Avaya Aura Call Center Elite is part of the company's contact center suite, and the premier call-routing software for contact centers.
"Avaya Aura Virtualized Environment helps us deliver collaboration and customer experience capabilities in a faster, more efficient way. We virtualized our core UC infrastructure, while retaining the continuity and resiliency required to keep a busy 1,400 employee company like ours operating in real time.
"To ensure top-notch customer service, virtualized Aura lets us ramp up contact centers quickly -- up to 20 percent faster. This is great for seasonal spikes, when we need to add resources on the spot. We were able to set up a temporary 70-agent contact center using no equipment, streamlining operations considerably. Avaya Aura VE is a major advancement for us and for Avaya customers, bringing Avaya's speed, ease and reliability to the virtualized environment."
--Joe McCorkle, director, IT UC/Voice Services, RealPage, Inc., a leading provider of software-as-a-service (SaaS) products and services for the rental housing industry
"As interest in virtualized solutions continues to expand, and organizations realize the benefits of the software-defined datacenter, we see the shift of real-time collaboration applications using VMware solutions as a step forward. Having completed joint testing and validation of the Avaya Aura UC applications -- and now releasing them as VMware Ready applications -- we are delivering a strong combination to customers. Avaya and VMware will continue to work to meet customer needs for performance and reliability as more real-time collaboration applications are virtualized."
--Parag Patel, vice president, Global Strategic Alliances, VMware
"Driven by a desire to reduce costs, improve flexibility, and enhance resiliency, more than 70 percent of companies are planning to virtualize their UC applications, leveraging the same infrastructure that supports other business-critical applications. But before IT architects adopt UC virtualization, they must ensure that available solutions can meet the performance, management, and high availability requirements associated with UC platforms."
--Irwin Lazar, vice president and service director, UC and Collaboration, Nemertes Research
"Avaya recognizes that any path to collaboration requires a platform that prioritizes high reliability, functionality and flexibility. This is why we've seamlessly brought these benefits from Avaya Aura into virtualized environments. With Avaya's UC applications now VMware Ready for virtualization, our customers can travel a faster, more efficient route to next-generation collaboration."
--Gary E. Barnett, senior vice president & general manager, Collaboration Platforms, Avaya
Additional Facts & Information:
- According to IDC, 75 percent of organizations said virtualization is considered for the default build of new server hardware.(3)
- The top concern preventing companies from increasing virtualization is reliability, according to V-Index, a virtualization industry quarterly survey.(4)
- Avaya Aura VE will be included in Avaya's current Triple 7 Promotion, which helps customers of the Avaya CS1000 platform move to an Avaya Aura solution.
VMware, VMware vCenter and VMware Ready are registered trademarks and/or trademarks of VMware, Inc. in the United States and/or other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.
All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. Avaya and other parties may also have trademark rights in other terms used herein.
Tags: Avaya, Avaya Aura, virtualization, VMware, collaboration, mobility, unified communications, mobile collaboration, contact center
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
(1) Nemertes Research 2012-13 Communications and Computing Benchmark.
(2) Avaya Collaboration Pods begin trials later this year.
(3) IDC Market Analysis Perspective: Worldwide Enterprise Virtualization Software, 2011, doc #232074, December 2011.
(4) V-Index: Virtualization Penetration Rate in the Enterprise report, Q3 and Q2 2011, by Vanson Bourne market research.
Avaya Media Contact:
P: 908 953-6432
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and sim...
Apr. 18, 2015 07:30 PM EDT Reads: 1,668
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud.
Apr. 18, 2015 07:15 PM EDT Reads: 1,799
SYS-CON Events announced today that StorPool Storage will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. StorPool is distributed storage software that allows service providers, enterprises and other cloud builders to run data storage on standard x86 servers, instead of using expensive and inefficient storage arrays (SAN).
Apr. 18, 2015 06:00 PM EDT Reads: 1,937
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carriers, thus providing a global perspective of the end-user experience. Site24x7 supports monitoring H...
Apr. 18, 2015 05:45 PM EDT Reads: 1,791
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-critical systems. ISS has completed many successful projects in Healthcare, Commercial, Manufacturing, ...
Apr. 18, 2015 05:15 PM EDT Reads: 2,339
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
Apr. 18, 2015 05:15 PM EDT Reads: 3,081
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements around Unified Networks, Cloud Computing strategies, Virtualization around Software defined Data Ce...
Apr. 18, 2015 02:00 PM EDT Reads: 1,367
SYS-CON Events announced today that Tufin, the market-leading provider of Security Policy Orchestration Solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. As the market leader of Security Policy Orchestration, Tufin automates and accelerates network configuration changes while maintaining security and compliance. Tufin's award-winning Orchestration Suite™ gives IT organizations the power and agility to enforce security policy across complex, multi-vendor enterprise networks. With more than 1...
Apr. 18, 2015 01:45 PM EDT Reads: 3,260
SYS-CON Events announced today that Optimal Design, an Internet of Things solution provider, will exhibit at SYS-CON's Internet of @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Optimal Design is an award winning product development firm offering industrial design and engineering services to the consumer, medical, and defense markets.
Apr. 18, 2015 01:45 PM EDT Reads: 1,587
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and easy to use. MangoApps has been named a "Market Leader" by Ovum Research and a "Cool Vendor" by Gartner...
Apr. 18, 2015 01:15 PM EDT Reads: 3,541
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cloudian, Inc., is a Foster City, California - based software company specializing in cloud storage software. The main product is Cloudian, an Amazon S3-compliant cloud object storage platform, the bedrock of cloud computing systems, that enables cloud service providers and enterprises to build reliable, affordable and scalable cloud storage solu...
Apr. 18, 2015 01:00 PM EDT Reads: 2,345
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
Apr. 18, 2015 12:45 PM EDT Reads: 4,205
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...
Apr. 18, 2015 12:30 PM EDT Reads: 1,576
SYS-CON Events announced today that Creative Business Solutions will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Creative Business Solutions is the top stocking authorized HP Renew Distributor in the U.S. Based out of Long Island, NY, Creative Business Solutions offers a one-stop shop for a diverse range of products including Proliant, Blade and Industry Standard Servers, Networking, Server Options and Care Packs. As a trusted supplier, CBS guarantees quality controlled stock levels thanks to an Auto...
Apr. 18, 2015 12:30 PM EDT Reads: 4,242
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
Apr. 18, 2015 12:00 PM EDT Reads: 4,894
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to offer disruptive APIs to developers.
Apr. 18, 2015 12:00 PM EDT Reads: 1,434
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
Apr. 18, 2015 12:00 PM EDT Reads: 955
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Apr. 18, 2015 12:00 PM EDT Reads: 2,055
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forward for enterprises who wish to leverage the resulting complex recurring revenue models, adding valu...
Apr. 18, 2015 11:00 AM EDT Reads: 1,415
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
Apr. 18, 2015 07:00 AM EDT Reads: 1,573