|By Debu Panda||
|December 11, 2012 09:03 AM EST||
In the last blog, I discussed the challenges with an APM 1.0 solution.
As an application owner or application support personnel, you want to
- Exceed service levels and avoid costly, reputation-damaging application failures through improved visibility into the end-user experience
- Ensure reliable, high-performing applications by detecting problems faster and prioritizing issues based on service levels and impacted users
- Improve time to market with new applications, features, and technologies, such as virtualization, acceleration, and cloud-based services
The APM 2.0 products enable you manage application performance leading with real user activity monitoring. Following are some of the top functionalities they provide that help you achieve your business objectives.
Visibility to real users and end-user driven diagnostics
- APM 2.0 solutions provide visibility to end-to-end application performance as experience by real end users and help application support to focus on critical issues affecting end-users.
The dashboard shown in Figure 1, as an example, provides visibility of application performance as experienced by users in real-time.
- As an application owner, you probably care about which users are impacted, what pages they are navigating and what kind of errors they are getting. You want your APM product to improve MTTR by identifying what is causing the latency issues or failure e.g. network, load balancer, ADN like Akamai, SSL or the application tier itself. Figure 2 shows a specific user session and what pages the user navigated and identified that the application tier is the cause.
- The “details” link in Figure 2 allows the application support personnel to drill down further which application tier is the culprit for the slow or failed transaction in context to the specific user. This allows the application support personnel to track end-user request to the line of the code.
Ease of use and superior time-to-value
You want to use a product that is simple to use for your application support / operation team.
- A modern APM solution does not require manual definition of instrumentation policies.
- It should not require manual changes such as Java script injection for visibility to the end user.
- APM 2.0 tools provide ability to drill down from end-user to deep-dive for diagnostics and drill up from deep-dive data to identify the impacted user and the context for the transaction without having to do a manual correlation, jumping between consoles.
- The agent install is typically a 5-10 mts process in the modern APM deep-dive tools.
- The APM 2.0 deep-dive solution provides automatic detection of application servers, business transactions, frameworks etc.
Figure 3 shows a specific user transaction request and latencies by tiers. It also shows the SQL and latencies information.
Suitable for production deployment
- The real user monitoring tool should be non-invasive in nature and it should put additional overhead on application response time.
- You should be able to deploy an always-on, deep-dive monitoring and diagnostic solution for your production enterprise and cloud-based applications.
- It should work in an agile environment without having to configure new instrumentation policies with application releases.
- It should scale for a large production deployment to 1000s of application servers that you want to manage in your production environment.
Operations Ready product and enables DevOps collaboration
The APM 1.0 products were originally built for developers and hence they were not very intuitive for operations use. The APM 2.0 products are operations friendly. Also you would expect some of those to enable DevOps collaboration for intelligent escalation to development.
- Most application support personnel do not understand what frameworks or application technologies used by an application. The majority deep-dive tools in the market move very fast from a transaction view to line of code thus being not providing much value to operations team.
For example, Figure 4 shows the transaction break-down by specific technologies used by the transaction. This also provides baselines for different tiers and the system resource usage along with tiers to make intelligent decision. Figure 3 shows an application flow map for a specific transaction and time spent in each SQL or a remote web service call without having to drill down to the line of code.
- There are many instances operations team need to escalate problems to developers. The tool should allow application support personnel to escalate to Tier 3/development for diagnostics by sending a direct link to the diagnostic instance. However in many organizations, developers do not have access to production environment and as shown in Figure 5, solution from BMC allows exporting the diagnostics data call tree with latency, parameters, etc in a HTML format.
Adaptive to virtualization and Cloud environment
The new APM 2.0 products are purpose-built and architected for cloud and virtualized environments.
- The APM 2.0 product components and agents are designed to communicate in a firewall-friendly protocol and can be encrypted / secured.
- They support virtualized and dynamic environment without causing a lot of false alerts.
- They support modern cloud frameworks and Big Data platforms such as Hadoop.
The APM 2.0 solution provides the functionalities that you need to manage your applications that will help exceed business expectations and increase customer loyalty. These tools provide capability to improve time to market. These provide you understanding how application performance affects user behavior — and how that behavior impacts the bottom line. You can leverage an APM 2.0 solutionlike BMC Application Performance Management to improve your application performance and thus meeting your business objectives.
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Sep. 4, 2015 06:45 PM EDT Reads: 443
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Sep. 4, 2015 04:15 PM EDT Reads: 529
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, will discuss how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the data to create additional revenue streams, such as improved warranties or premium features. Or slash...
Sep. 4, 2015 04:00 PM EDT
Contrary to mainstream media attention, the multiple possibilities of how consumer IoT will transform our everyday lives aren’t the only angle of this headline-gaining trend. There’s a huge opportunity for “industrial IoT” and “Smart Cities” to impact the world in the same capacity – especially during critical situations. For example, a community water dam that needs to release water can leverage embedded critical communications logic to alert the appropriate individuals, on the right device, as soon as they are needed to take action.
Sep. 4, 2015 04:00 PM EDT
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
Sep. 4, 2015 03:45 PM EDT Reads: 144
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Sep. 4, 2015 03:30 PM EDT Reads: 979
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
Sep. 4, 2015 03:00 PM EDT Reads: 227
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be.
Sep. 4, 2015 02:00 PM EDT Reads: 233
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Sep. 4, 2015 02:00 PM EDT Reads: 271
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
Sep. 4, 2015 12:30 PM EDT Reads: 121
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Sep. 4, 2015 12:00 PM EDT Reads: 503
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Sep. 4, 2015 12:00 PM EDT Reads: 297
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
Sep. 4, 2015 12:00 PM EDT Reads: 110
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Sep. 4, 2015 11:45 AM EDT Reads: 402
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
Sep. 4, 2015 11:00 AM EDT Reads: 433
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Sep. 4, 2015 11:00 AM EDT Reads: 1,618
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Sep. 4, 2015 10:45 AM EDT Reads: 666
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Sep. 4, 2015 09:30 AM EDT Reads: 337
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small, but are focused on specific tasks. The ability for developers to deploy multiple containers – thous...
Sep. 4, 2015 09:00 AM EDT Reads: 218
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
Sep. 4, 2015 08:15 AM EDT Reads: 2,050