Welcome!

Artificial Intelligence Authors: Pat Romanski, Yeshim Deniz, Liz McMillan, Zakia Bouachraoui, Elizabeth White

News Feed Item

Cloud Services Are Now Critical for SMB ICT Channel Partner Portfolios

This has been a successful year for the SMB-focused Cloud Partner (“MSP”) ecosystem with an average cloud service revenues increasing by a healthy 12%, according to AMI’s soon to be published 2013 U.K. Cloud Partner Transformation Overview. Partners are also bullish on cloud service prospects for 2013.

“With the increasing uptake and interest in the cloud services model amongst U.K. SMBs, it is now critical for all channel partners to be able to offer managed services and cloud solutions to their customer base. How they choose to play is fundamental for future survival. Is it with SaaS or infrastructure or managed services? Do they resell or build their own services?”, queries Hugh Gibbs, VP Research & Consulting at AMI EMEA and report author.

There have been a number of other key developments during 2012 in the Cloud Ecosystem. We have seen significant proportions of players now at the “migration” stage of cloud transformation. They are investing strongly in their own SaaS and managed service solutions. AMI estimates that close to 40% of the population is at this stage in its Cloud Transformation Segmentation Model – up from 15% in 2011.

Top cloud solutions have focused on partner customized or own vertical SaaS solutions. There has also been an increased interest in hosted productivity and collaboration suites as well as data storage and back-up services. Other top cloud solutions are desktop virtualization and hosted security services.

Remote Managed ICT Services are the usual entry point for traditional channel partners to begin their journey to the cloud – over 80% offer these types of services. There has been a significant increase in the numbers of partners using 3rd party hosting facilities with dedicated hosting companies and ICT vendors being the preferred suppliers.

Most Channel Partner solution projects now involve integrating important cloud service delivery elements. In addition, cloud consulting and support services continue to contribute the largest proportion of cloud related revenue with the biggest part of this now being implementation and integration.

In 2013 we can expect to see:

  • Continuing growth in partner cloud services revenues well-above industry averages.
  • New partner focus on more advanced business process applications – BI/Analytics, HR & Business Process-as-a-service being amongst the most common new areas.
  • Continuing focuses on security-as-a-service as U.K. SMBs look to the cloud to solve this increasingly complex problem.
  • The emergences of PaaS (Platform-as-a-service) – as Channel Partners look to migrate their customers’ legacy of on-premise solutions.
Top Vendor Targets for Partners in the next 12 months
Citrix
DELL
Cisco
Salesforce.com
McAfee
EMC

“Working with the successful cloud partners/MSPs has become a key issue for all ICT vendors, whether they are looking for partners to use their infrastructure or take their new cloud and managed services to market. Local partners still hold the key to the vitally important SMB sector.” added Gibbs, “Understanding the state of cloud readiness of their traditional partner communities and being able to identify and attract successful new cloud service pure-plays needs to be on the agenda of all infrastructure and applications vendors. Those that support their partners re-orient their businesses to the Cloud in the most committed and imaginative ways will reap the benefits in future.”

Related Study

AMI’s soon to be released 2013 U.K. Cloud Partner Transformation Overview is based on in-depth primary research conducted on UK-based Cloud Partners and MSPs. Similar studies are also available from AMI for Germany, U.S., Australia and China. These overviews will answer the following questions:

  • How many cloud partners and MSPs are there?
  • How well developed are Cloud services in the ICT reseller ecosystem, and what are their levels of competence to deliver cloud services in the market?
  • What do the successful ones look like and how do we find them?
  • What are the top cloud services (SaaS, IaaS, Managed Services) that are being offered and how will this evolve in 2013?
  • What are the business and delivery models being used and what opportunity does this offer to vendors?
  • How do MSPs take their services to market and what support are they looking for from vendors?

For more information about this study, AMI-Partners, or our global SMB research, call 212-944-5100, e-mail [email protected] or visit www.ami-partners.com.

About Access Markets International (AMI) Partners, Inc.

AMI-Partners specializes in IT, Internet, telecommunications and business services strategy, venture capital, and actionable market intelligence—with a strong focus on global small and medium businesses (SMBs), extending into large enterprises and home-based businesses. The AMI-Partners mission is to empower clients for success with the highest quality data, business strategy perspectives and go-to-market solutions. Led by Andy Bose, the firm has built a world-class management team with deep experience cutting across IT, telecommunications and business services sectors in established and emerging markets.

AMI has helped shape the go-to-market SMB strategies of more than 150 leading IT, Internet, telecommunications and business services companies. The firm is well known for its IT and Internet adoption-based segmentation of the SMB markets; its annual retainership services based on global SMB tracking surveys in more than 25 countries; and its proprietary database of SMBs and SMB channel partners in the Americas, Europe and Asia-Pacific. The firm invests significantly in collecting survey-based information from several thousand SMBs annually, and is considered the premier source for global SMB trends and analysis.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.