Welcome!

SAP HANA Cloud Authors: John Basso, Tim Hinds, John Esposito, Jason Bloomberg, Peter Silva

Blog Feed Post

Hosted Cloud infrastructure from Phoenix helps global leader Cape work even more industriously

In the UK, Cape employs 4,000 people and is the largest access and insulation employer in UK industrial services. It helps maintain over two-thirds of the UK's coal and oil-fired power generation facilities and 87 per cent of its nuclear capacity. As you would expect, IT plays a key role in its operations. When the company decided to relocate its UK headquarters, this was an opportunity to refresh and update the IT infrastructure: Cape's UK data centre was also located in its former Wakefield offices, from where the entire centralised infrastructure ran on 35 servers.

"IT is critical to how we operate as a business," says Dave Jones, Head of IT - UK Region, responsible for a user population of 700 across 60 sites. "It's absolutely essential in areas like payroll: we have to pay 4,000 people every week and it's critical we get it right. We can't risk people walking off-site because they haven't been paid!"

In his role, he says that IT has to be seen as a true enabler in delivering against business strategy and helping achieve corporate objectives: "The challenge for me, as Head of IT, is working closely with the business to ensure we're properly aligned - so I can prioritise IT projects and resources accordingly".

'Lift and shift' - or embrace the Cloud?
When the time came to move offices, Cape carefully reviewed the options available. "These included 'lifting and shifting' the whole IT Infrastructure to new purpose-built facilities at other UK sites - although there were no obvious sites and a significant cost would be involved," Jones says.

Jones continues "Second, we could lift and shift to a third party hosted data centre. But we needed around eight racks, so there'd also be a significant cost. The third option was a complete migration from on- premise physical infrastructures to a hosted Cloud solution.

Why Phoenix?
Phoenix already had a relationship with Cape, providing Business Continuity services and hardware break/fix maintenance for a number of years. "However, we did go out with a formal tendering process, initially looking at seven suppliers," Jones says. "But we knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment - the only aspect of our previous set-up that we wanted to physically migrate into the new facility, including a HP server." From a shortlist of two, Phoenix was awarded a three-year contract to host and deliver Cape's IT, in no small part based on the quality of its people. "Only three of the original seven suppliers believed they had the technical ability to support our SAP environment," Jones says.

A smooth transition
Cape's fully hosted solution is, Jones says, "based on best-of-breed technologies that include VMware for virtualisation and NetApp data storage. It's located in Tier 3 data centres that provide us with far greater security, redundancy and resilience than we could ever have afforded in-house." Cape now has a future-proofed IT Infrastructure that's extremely flexible and can be easily expanded to meet changing demand: "We can easily flex up if we require additional computing resources," Jones adds. "The great thing is, we can do this on-demand and at a monthly incremental operational cost, so we don't need to worry about Cape ex constraints. I suppose we have more of a 'hybrid' Cloud approach. It's clear Cloud computing is working out for us, and was the right choice for Cape."

"Phoenix provided us with a highly competent team throughout, from initial bid through the Solution Architects who designed our solution to the Project Manager and technical teams who delivered it. As with any large and complex project, you run into a few difficulties and learn lessons. But I've been extremely happy with the collaboration between Phoenix and my teams in getting issues resolved quickly, with minimum disruption. In fact, I did set expectations with the business of some disruption and, to be honest, we experienced far less than you'd normally associate with a project of this nature." Critically, not one payroll deadline was missed, despite the added complications of migrating over the SAP legacy system.

"It's clear that Phoenix attached all the right resources to deliver the solution we wanted. And the project did not overspend." Another positive outcome, he says, is this project helped drive improved change control in Cape's own IT team. "I knew we needed to tighten this up, and working with Phoenix - with its ISO accreditations, governance and change control processes - really helped us improve our culture internally. That's another win."

We knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment.
Dave Jones, Head of IT Cape

- ENDS -

Overview

Client
With 19,000 employees worldwide, Cape is an international leader providing industrial services to a wide range of clients, including access, insulation, fireproofing, coatings and cleanings.

Challenge
Relocate, update and enhance - at controlled cost - business-critical centralised IT services in advance of an office move. This included migrating and retaining an essential SAP legacy system into any new environment.

Solution
Cloud-based IT infrastructure services designed by Phoenix and hosted/delivered from a secure Phoenix data centre, including VMware virtualisation technology and NetApp storage. Phoenix also monitors and manages the environment 24/7.

Benefits
A more secure, resilient and flexible high performance IT infrastructure than Cape could have provisioned in-house, using the latest technology and delivering measurable technical and financial benefits. Phoenix expertise also guarantees support for a mission-critical SAP legacy platform, Cape's internal change control culture has improved significantly, and IT services can now flex on-demand.

About Phoenix
We are UK leaders in providing IT infrastructure services to help businesses innovate and grow while cutting costs and risk. We can host your services in the cloud or in the data centre, simplify desktop management, and build secure, reliable networks. Our business availability services can keep you working at all times. Whatever your needs, our professional experts can advise, plan and deploy, while our nationwide network of engineers are easily available for your support. For more information, please see: http://www.phoenix.co.uk/

Press contacts:
Nick Bird,
Spreckley Partners Ltd
Tel: +44 (0)207 388 9988
Email: [email protected]

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
SYS-CON Events announced today TMCnet has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business-to-business and integrated marketing media company, servicing niche markets within the com...
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it. Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
IoT device adoption is growing at staggering rates, and with it comes opportunity for developers to meet consumer demand for an ever more connected world. Wireless communication is the key part of the encompassing components of any IoT device. Wireless connectivity enhances the device utility at the expense of ease of use and deployment challenges. Since connectivity is fundamental for IoT device development, engineers must understand how to overcome the hurdles inherent in incorporating multipl...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
The paradigm has shifted. A Gartner survey shows that 43% of organizations are using or plan to implement the Internet of Things in 2016. However, not just a handful of companies are still using the old-style ad-hoc trial-and-error ways, unaware of the critical barriers, paint points, traps, and hidden roadblocks. How can you become a winner? In his session at @ThingsExpo, Tony Shan will present a methodical approach to guide the holistic adoption and enablement of IoT implementations. This ov...
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...