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Cisco Enhances Healthcare Software and Service Offerings Designed to Enable Caregivers to Provide Higher Quality of Care

Cisco Launches Connected Health Services and HealthPresence 2.5

SAN JOSE, CA -- (Marketwire) -- 01/17/13 -- Cisco (NASDAQ: CSCO) today announced two new connected health offerings designed to meet an increasing need in the healthcare industry for software and services that helps enable efficient, convenient, high-quality patient care, and more collaboration across the healthcare continuum.

Healthcare providers are well poised to take advantage of a connected transformation as people, data, and processes are connecting and talking like never before. An intelligent network that listens, learns, and responds with open interfaces, means healthcare institutions and practitioners will be able to enjoy greater security, simplicity, reliability, and innovation around the patient and care provider experience.

At a healthcare customer event held yesterday in San Jose, Calif., Cisco customers such as Seattle Children's, Resolute Health, Fundación Peluffo-Giguens and Albert Einstein Israelita Hospital emphasized the need for software and services designed to enable a higher quality of care for a better patient experience and increased efficiency, all while managing costs.

Cisco Announces HealthPresence 2.5
Cisco HealthPresence® 2.5, announced today, offers a software-driven version of Cisco HealthPresence. Cisco HealthPresence 2.5 is a telehealth collaboration platform that addresses the needs of healthcare organizations by providing a mechanism for delivering healthcare to a greater number of patients and enables customers to build a scalable and flexible telehealth network that can enhance productivity and improve clinical workflows.

Cisco HealthPresence 2.5 includes new features designed to make it easier and more cost-effective for customers to implement a customized telehealth solution. These features include:

  • Standards-based connectivity to third party medical devices
    Enables the quick and seamless connection of driverless USB, S-Video and composite based medical devices.
  • Standards-based videoconferencing
    Provides the flexibility to use any endpoint that supports standard SIP/H.323 video protocols. Cisco endpoints, such as the VX Clinical Assistant, SX20, MX200 and C60, as well as select partner third party endpoints can now be configured to work with Cisco HealthPresence 2.5.
  • Choice of your own hardware
    Offers customers the option to choose the best hardware for specific needs, including the video endpoint, local desktop computer used in the remote health clinic and data center server platforms.
  • Flexible deployment option
    Manages implementation costs by enabling customers to install Cisco HealthPresence 2.5 using its own IT staff or a Cisco Certified Partner.

Cisco Services for Connected Health and Cisco Architectures for Connected Health
Also announced today is the global availability of "Cisco Services for Connected Health" and "Cisco Architectures for Connected Health." These solutions have been developed specifically for healthcare providers to help enable them to build a robust, highly secure and scalable infrastructure for the delivery of healthcare by utilizing the guidelines and best practices from Cisco's health care experience. The new Cisco service offerings for Connected Health include the following:

  • Cisco Advisory Services for Connected Health
    Guides ICT strategy for healthcare by identifying objectives, business requirements, ROI and use cases.
  • Cisco Security Services for Connected Health
    Analyses security requirements against an existing enterprise's security policies to identify policies and process gaps by employing a standards-based approach to meet security policy decision points.
  • Cisco Architecture Assessment Services for Connected Health
    Identifies business needs and gaps, as well as supports architecture design by evaluating network infrastructure, security, mobility, storage for deploying solutions for Connected Health.
  • Cisco Optimization Services for Connected Health
    Continues delivering a superior stakeholder experience and helps manage TCO by improving visibility and insight into the state of the architecture and addresses business priorities and pain points.
  • Cisco PDI (Pilot, Design, Implementation) Services for Connected Health
    Facilitates smooth deployment by developing a detailed design, pilot and implementation plan.

Supporting Quotes

David Plummer, global business leader for Cisco HealthPresence:

"Cisco HealthPresence 2.5 offers our customers incredible flexibility to build the right solution for their telehealth initiatives. By unbundling the solution and offering Cisco HealthPresence software as a standalone offering, Cisco now enables customers to build telehealth networks using the hardware that best suits their needs."

Wes Wright, senior vice president and chief information officer, Seattle Children's:

"The relationship we have with Cisco is one of the major reasons we are expanding our desktop virtualization plans. Not only is the solution designed to fit our needs, but also the support that we received from Cisco enabled us to significantly increase clinician productivity, which translates directly to the benefit of our patients and families."

Roderick Bell II, vice president and chief information officer, Resolute Health:

"Cisco's video collaboration tools make our patient-centric approach to health even stronger by supporting healthcare delivery anytime, anywhere. The implementation of Cisco HealthPresence 2.5 will reduce travel time, thereby lowering costs, reducing no-shows, and increasing overall patient satisfaction."

Heitor Gottberg, executive manager for Healthcare at Cisco Brazil:

"Telemedicine that offers high quality transmission is a tool that allows us to increase our ability to resolve issues at the contact point closest to the patient. And the Albert Einstein Israelita Hospital project at M'Boi Mirim proves this."

Gustavo Menéndez, director of business transformation in Cisco Latin America:

"Approximately two years ago we received the proposal from the Fundación Peluffo-Giguens for the creation of the Telemedicine Center to ease the pressure on the families of patients of pediatric oncology, and in all the areas of pediatric and adult medicine. Until today these patients had to travel to Montevideo for study and treatment. Now, all Uruguayans can enjoy this joint effort between Cisco and Fundación Peluffo."

Supporting Resources

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About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to

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