Welcome!

SAP HANA Cloud Authors: Pat Romanski, Liz McMillan, Kevin Knuese, Ed Featherston, William Schmarzo

News Feed Item

eG Innovations Sees User Experience and Performance Assurance Taking Center Stage in Virtualized Environments in 2013

ISELIN, NJ -- (Marketwire) -- 02/19/13 -- IT environments are changing dramatically and becoming too complex and dynamic for traditional, manual and fragmented management approaches. Whether companies are extending the benefits of virtualization to the next level of business critical applications, virtualizing the desktop layer, adopting multiple virtualization platforms or extending their cloud exposure -- they have no tolerance for user experience issues and cost overruns.

The most common reasons why companies seek performance assurance solutions include:

  • Slow response to performance problems and downtime leading to user frustration and low productivity.
  • Rising IT support cost & complexity associated with traditional performance management.
  • Rising infrastructure cost including the addition of new hardware used to try and solve performance problems.
  • Failing or underperforming IT initiatives that don't deliver expected results.

Other common drivers for performance management and visibility include the need to prove defined service levels to internal and external customers, the requirement to show return on investment for new virtualization projects, as well as expansion of existing deployments or the refresh of outdated technologies.

As a leading provider of automated performance management solutions for virtual, cloud and physical IT infrastructures, eG Innovations is in a unique position to see how IT environments are evolving in its customer base and beyond. Having worked with hundreds of enterprises to deploy performance management and monitoring solutions, eG Innovations is observing the following IT trends as well as the way these changes elevate the need for deep performance visibility, automated cross-silo performance correlation and diagnosis, pre-emptive problem alerting and predictive analytics so that companies can deliver on the ROI promise of transformational IT.

1) Mission-critical Applications Now Virtualized - As more and mission-critical business applications such as SAP are virtualized to reap the benefits of resource abstraction, more complexity and dynamic dependencies are introduced to the service delivered to end users. With this rise in complexity, there are more opportunities for things to go wrong which makes it even more important that IT administrators take a user experience perspective and pre-emptive performance stance in order to maintain and improve the availability, reliability and performance of mission-critical application environments.

2) Virtual Desktops Go Mainstream - VDI and virtual desktop adoption continues to accelerate and broaden from pilot to full scale deployments. This increases the likelihood that support teams are bombarded with users calling with "my desktop is slow" issues. Almost half of all VDI projects still fail due to end user experience issues or cost overruns. As projects go full scale, assessing virtual desktop performance in production deployments will become a key concern as companies seek to maintain high end-user satisfaction and high return on their IT investments.

Look for performance management platforms that provide deep visibility into the entire VDI service infrastructure, from the desktop and user session to the application and virtualization layer, and across all infrastructure domains that impact user experience.

3) Virtualization Platforms Proliferate - Companies are increasingly taking advantage of multiple virtualization platforms to match the right platform to the specific requirement. VMware vSphere, Microsoft Hyper V, Citrix XenServer, and Red Hat Enterprise Virtualization increase efficiency, enhance flexibility, and reduce hardware cost -- but they also add cross-domain dependencies and complexity that needs to be pro-actively managed. This complexity requires a new set of technologies that go beyond traditional silo and vendor centric tools and provide deeper visibility into the virtualization layer, into VMs -- from the user session and virtual application to the underlying hardware.

4) Cloud Adoption Accelerates - Cloud computing in different forms -- public, private or hybrid -- continues its fast-paced adoption rate as enterprises look to leverage it for improving the agility, scalability, redundancy and costs savings of their business operations. While cloud computing offers enterprises several benefits, it also throws up a number of new challenges when it comes to management of the performance of business services delivered from the cloud. For cloud computing to be successful, it is paramount that users of cloud-based services get the same experience as they would if these services were hosted in their corporate network. Poor user experience can threaten the success and ROI of cloud initiatives. Hence, it is essential that enterprises adopting cloud computing plan how they can manage the performance of cloud-based business services.

When performance issues occur with cloud or on-premise services, it's often difficult to pinpoint the root cause with traditional tools. A new, holistic approach is needed to ensure uninterrupted visibility across every tier and every layer of the entire cloud ecosystem and to address the needs of different stakeholders -- from cloud consumers to service providers of private, public and hybrid clouds.

In summary, traditional performance management tools are not keeping pace with the rapid rate of change in virtualized IT environments -- they are too silo driven, lack integration and do not quickly and precisely pinpoint the exact cause of performance challenges. IT managers need intelligent performance management solutions that deliver complete transparency and can troubleshoot the exact source of a problem in minutes rather than hours -- ideally before the problem manifests itself to the user.

This is where intelligent, virtualization-aware performance management delivers unique value because it:

  • Boosts user satisfaction and productivity by significantly reducing downtime and improving application performance.
  • Reduces IT support cost & complexity.
  • Reduces or slows infrastructure cost through better hardware utilization and right-sizing.
  • Delivers new IT initiatives on time, on budget, on target -- and reduces the risk, cost and complexity associated with new technologies.

2013 is going to be a year when CIOs are focused on balancing the realities of conflicting IT forces. Looking for greater visibility and performance assurance across their business and IT environments, they will be interested in deploying technology to correlate, diagnose, predict and analyze virtualized environments in order to better manage performance, improve the user experience and improve the ROI of their IT investments.

About eG Innovations
eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier -- from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues -- before end users notice.

eG Innovations' award-winning performance management and monitoring solutions are trusted by the world's most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, AllScripts, Honeywell, Samsung, Xerox, Marathon Oil and many more. Visit http://www.eginnovations.com for more information.

© Copyright 2013. eG Innovations All rights reserved. All trademarks, service marks and company names are the property of their respective owners. All other company, brand and product names may be trademarks or registered trademarks of their respective holders.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact:
Nancy Pieretti
Email Contact
603-268-8007

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
ReadyTalk has expanded the capabilities of the FoxDen collaboration platform announced late last year to include FoxDen Connect, an in-room video collaboration experience that launches with a single touch. With FoxDen Connect, users can now not only engage in HD video conferencing between iOS and Android mobile devices or Chrome browsers, but also set up in-person meeting rooms for video interactions. A host’s mobile device automatically recognizes the presence of a meeting room via beacon tech...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
On Dice.com, the number of job postings asking for skill in Amazon Web Services increased 76 percent between June 2015 and June 2016. Salesforce.com saw its own skill mentions increase 37 percent, while DevOps and Cloud rose 35 percent and 28 percent, respectively. Even as they expand their presence in the cloud, companies are also looking for tech professionals who can manage projects, crunch data, and figure out how to make systems run more autonomously. Mentions of ‘data science’ as a skill ...