Welcome!

SAP HANA Cloud Authors: XebiaLabs Blog, Dana Gardner, Elizabeth White, Pat Romanski, Liz McMillan

Blog Feed Post

Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Edison, NJ, February 27, 2013 --(PR.com)-- Crave InfoTech announces the availability of Asset Tracking Solution (C-ASTRA) and Field Service Manager (C-FSM) for the Utility Industry, which help utilities improve field service efficiency, customer service and system reliability.

New enhancements in C-ASTRA provide utilities to track and display real-time status of the vehicles, jobs and mobile phones in the field allowing authorized personnel to monitor the whereabouts of each vehicle, jobs and personnel.

- C-ASTRA also enables utilities to take advantage of advanced collaboration tools. For example, Dispatcher and Supervisors will know the exact location and current status of the vehicle and the jobs in the field allowing them to make important and timely decisions of assigning critical jobs to the right field personnel to react to the emergency situations. Dispatcher and Supervisors can simulate field technician routes in the office and help obtain better directions during bad traffic conditions. Operations managers can obtain real time and historical data of field personnel productivity. Fleet managers can make informed decisions about the vehicle maintenance with the help of OBDII enabled GPS device data and C-ASTRA’s proprietary algorithm than traditional mileage/duration logic.

- Once the job is assigned to a technician using C-ASTRA, system will automatically send that job to the mobile device of the assigned technician. This eliminates any manual delays and verbal miscommunications. Field technicians will know the urgency of the job based upon the priority assigned by the dispatcher / supervisor.

- Manager can use the C-ASTRA’s vehicle bread crumb trail to defend their team against fraudulent complaints, reward efficient team members or discipline for mistakes. Bread crumb trail is legally admissible.

- C-ASTRA’s alert management functionality automatically sends SMS/e-mails to the designated personnel for predefined warning conditions such as harsh driving, speeding, excessive idling, vehicle breakdown, deviation from the pre-determine route, etc.

- C-ASTRA’s geo fence functionality helps to track vehicle traffic in your manned and un-manned locations.

- C-ASTRA’s flexible reporting allows users to define their own reports to perform custom analysis.

- C-ASTRA is available as Cloud solution for a nominal monthly usage fee or you can own the software for a one time software licensing fee.

- C-FSM; Crave Field Service Manager is built upon Sybase Unwired Platform (SUP) and fully integrated with SAP ECC Work Management and ISU-CR&B modules and API’s are provided to integrate these modules with any Work Management applications.

- C-FSM has all the business scenarios built for Utilities (power, gas, sewer, and water), customer centric businesses (e.g. appliance service, repair and maintenance, heavy equipment maintenance), and public sector (e.g. City and County maintenance field crew).

- C-FSM also has Mobile Routing which allows field personnel to obtain optimized route for their assigned jobs based upon predefined criteria (specific to each mobile user) including avoiding toll roads, avoiding highways which helps to minimize driving. In addition the field technician can create his/her own route by manually sequencing the jobs assigned and obtain route directions. In addition users can enable additional parameters like job types, job priority and appointment time which are part of the optimized route calculation algorithm. These settings ensure that high priority jobs are attended within the appointment time window with optimized driving route. Routing application has out of the box integration with SAP MAM and MAU application. It has predefined API’s to integrate into any other mobile asset management application.

In order to provide end to end solution Crave InfoTech also provides GPS hardware and installation services through their partner network in addition to the tracking software.

The summary of the key benefits for implementing C-ASTRA and C-FSM are:

· Productivity improvement of supervisor, dispatcher and field workforce.
· Reduce idle time: save fuel, help green initiative and improve health of the vehicle.
· Reduce driving on the roads by obtaining optimized route and driving directions.
· Increase number of stops/jobs due to increased efficiency.
· Increase customer satisfaction by giving them real-time location and status of the field technician scheduled to visit their premise.
· Educate field workforce with the help of statistical information for reducing idle time and speeding issues.
· Bread crumb trail functionality to access historical information to respond to customer complaints, disciplinary actions against workforce.
· Obtain insurance discounts for monitoring vehicle 24*7
· Increase vehicle life and reduce maintenance cycle due to real-time monitoring and reduced driving time on the road.

“South West Water Company (SWWC), a water utility with service territory in 4 states of United States is able to achieve significant productivity gains at a relatively modest ownership cost. Fleet managers are able to strengthen the asset security and drive down the vehicle maintenance costs by capturing real-time data. SWWC implemented Mobile Workforce Management, Asset Tracking and Mobile Routing modules with the help of Crave InfoTech. These modules are tightly integrated with SAP and allows dispatchers, supervisors and technicians to make smart decisions to improve productivity and customer satisfaction," said David Garrett, IT Manager at SWWC.

About Crave InfoTech
Crave InfoTech is a global software and technology services company providing a full spectrum of software services to our client. From business strategy development through application deployment, we help clients realize measurable business value and achieve sustainable ROI. Crave InfoTech is an authorized SAP, Sybase and Mobility Software & Services partner. Crave InfoTech is headquartered in New Jersey, USA with Development Center at Nagpur, India, with clientele in North America, Africa, Australia and Asia. Crave InfoTech provides standard, add-ons and specialized custom solutions for your business and delivers superior business value to global clients through a combination of process innovation, commitment to long-term client relationships and strategic alliances with leading technology providers.

Contact Info
Shrikant Nistane
Crave InfoTech
+1 253-241-6704
[email protected]

Vrushali N
Crave InfoTech
+1 253-310-5371
[email protected]

Contact Information:
Crave InfoTech
Vrushali Nistane
253 310 5371
Contact via Email
www.craveinfotech.com
253 241 6704

Click here to read the full story: Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Press Release Distributed by PR.com

Read the original blog entry...

More Stories By PR.com Newswire

PR.com is a unique website where companies can promote literally everything about their business and/or organization in a one-stop, all inclusive business marketplace. A cross between a public relations and advertising entity, PR.com is a directory of businesses, products and services, jobs and dynamic articles that include exclusive celebrity interviews. In addition, PR.com is one of the most effective and widely used press release distribution services on the Internet. With a full PR.com company profile, each business listed on PR.com has a powerful means by which to generate quality leads as well as gain worldwide and local exposure for all of their products, services and other business information. PR.com offers the best advantages of the Internet on one website.

@ThingsExpo Stories
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...