Welcome!

Artificial Intelligence Authors: Jack Jachner, Liz McMillan, Pat Romanski, Progress Blog, Yeshim Deniz

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, @DevOpsSummit

@CloudExpo: Blog Post

The Four Core Capabilities of #DevOps | @DevOpsSummit #Serverless #CloudNative

These capabilities are the main levers for improving software

The Four Core Capabilities of DevOps
By Necco Ceresani

DevOps is good for organizations. According to the soon to be released State of DevOps Report high-performing IT organizations are 2X more likely to exceed profitability, market share, and productivity goals. But how do they do it? How do they use DevOps to drive value and differentiate their companies?

We recently sat down with Nicole Forsgren, CEO and Chief Scientist at DORA (DevOps Research and Assessment) and lead investigator for the State of DevOps Report, to discuss the role of measurement in DevOps Success. From years of research into DevOps operations and culture, Forsgren and her colleagues have found that success depends on improving two key outcomes—speed and stability. These, she says, are crucial for driving improvement in organizational performance and value.

But achieving these outcomes requires investing in certain core capabilities. These capabilities, which fall into four broad categories, are the main levers for improving software and, in turn, driving, predicting and positively impacting an organization’s bottom line.

Technology and Automation
Improvement in any of these areas within the Technology & Automation category will have fantastic down-the-road effects on your ability to develop and deliver software. Key capabilities include:

  • Using version control for all production artifacts
  • Automating your deployment process
  • Implementing continuous integration
  • Using trunk-based development methods
  • Implementing test automation
  • Supporting test data management
  • Shifting left on security
  • Implementing Continuous Delivery

The most challenging item on this list, says Forsgren, is supporting test data management, while the highest performing companies tend to be strongest in the automation of their deployment process. If you’re just getting started with your DevOps Journey, Forsgren recommends starting with version control for all production artifacts.

Management and Process
To improve in the areas of management and process, Forsgren suggests starting with the following capabilities:

Gathering, Implementing and Broadcasting Customer Feedback—Does your development team know why they’re coding what they’re coding? Are you gathering ideas about what you should code directly from your customers? Does your development team know where suggestions come from?

Making the Flow of work visible throughout the value stream—This capability goes beyond just having dashboards. It’s about making the value flow visible and allowing people to understand where their piece fits into the whole flow.

Working in small batches and having a lightweight approval process—This helps ensure work can get through the system very quickly.

Measurement and Monitoring
This category prescribes four key capabilities for driving improvement:

  • Monitoring Across Application and Infrastructure to inform Business Decisions. (Note that, while many companies are good at monitoring across workflow, they’re not as good at using that information to inform business decisions.)
  • Checking System Health Proactively
  • Improving Processes and Manage Work with WIP Limits
  • Visualizing Work to Monitor Quality and Communicate—Think dashboards that are very visible and accessible!

Culture
Culture is one of the more difficult areas for companies to improve. But by gaining a better understanding of the capabilities that enable strong DevOps cultures, they can start laying the foundation for a healthy and successful IT organization. These capabilities are:

Encouraging and supporting learning – Taking seriously the value in learning, understanding it as an investment instead of a short-term cost.

Supporting and facilitating collaboration among teams

Providing resources and tools that make work meaningful – This capability goes way beyond “job satisfaction,” which is a shallow measure how happy people are with what they do. It’s about whether people find meaning in their work and are given the resources and tools they need to succeed.

Supporting a “generative” culture – We typically think of DevOps culture in terms of things like communicating across silos or implementing new ideas. Forsgren explains, however, that companies need a solid framework to predict performance outcomes and understand why things go wrong. For that, she and her fellow researchers borrowed from sociologist Ron Westrum, who created a model for predicting and understanding success outcomes in high-risk, highly complex fields like healthcare, aviation, and nuclear power.

This framework also works well for understanding the cultural characteristics that affect performance in technology companies. Forsgren notes that high performing technology organizations are more likely to encourage generative cultures.

Take a look at the table below. Do you know where your company falls? Does it spur ideas about how your organization might make cultural changes that would improve software delivery?

To continue learning about the role measurement within DevOps Success and our entire conversation with Nicole Forsgren click here.

The post The 4 Core Capabilities of DevOps appeared first on XebiaLabs.

Read the original blog entry...

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

@ThingsExpo Stories
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, will provide a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to ...
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
There is only one world-class Cloud event on earth, and that is Cloud Expo – which returns to Silicon Valley for the 21st Cloud Expo at the Santa Clara Convention Center, October 31 - November 2, 2017. Every Global 2000 enterprise in the world is now integrating cloud computing in some form into its IT development and operations. Midsize and small businesses are also migrating to the cloud in increasing numbers. Companies are each developing their unique mix of cloud technologies and service...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
Recently, WebRTC has a lot of eyes from market. The use cases of WebRTC are expanding - video chat, online education, online health care etc. Not only for human-to-human communication, but also IoT use cases such as machine to human use cases can be seen recently. One of the typical use-case is remote camera monitoring. With WebRTC, people can have interoperability and flexibility for deploying monitoring service. However, the benefit of WebRTC for IoT is not only its convenience and interopera...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
SYS-CON Events announced today that Secure Channels, a cybersecurity firm, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Secure Channels, Inc. offers several products and solutions to its many clients, helping them protect critical data from being compromised and access to computer networks from the unauthorized. The company develops comprehensive data encryption security strategie...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics ...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, shared examples from a wide range of industries – including en...
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...