Panaya has announced the availability of its new SAP Support Package automation product. Support packages are software updates released by SAP that include problem fixes. SAP customers need to install them to ensure the smooth operation, regulatory compliance, and security of their SAP systems. However, support packages also pose a risk, as they may conflict with existing system customizations and disrupt business processes. As a result, implementing support packages require a significant testing effort, to the point that SAP users often defer the installation of support packages to reduce the burden of testing.

Panaya offers the first Software-as-a-Service (SaaS) that helps SAP system managers significantly reduce the risk, duration, and costs involved in support package implementations in a complex ERP environment.

Utilizing the latest cloud-computing technology, Panaya’s Support Package Automation for SAP utilizes a virtual supercomputer to accurately simulate the impact of support packages on the customer’s system.

Based on the simulation, Panaya automatically:

• Recommends the best support package to implement at any time;
• Identifies the necessary tests to perform;
• Highlights potential conflicts between existing development projects and support packages;
• Pinpoints all required code corrections.

Delivered in a Software-as-a-Service model, Panaya’s solution can be set up in less than 20 minutes.

“Our work with our clients has shown that SAP support package implementations are a serious challenge for many organizations, often resulting in repeated postponing of their implementation which creates an even bigger challenge when multiple support packages must inevitably be implemented,” explained Yossi Cohen, Panaya’s founder and CEO. “We are proud to introduce a quick and easy-to-use solution to such a complex problem.”

Panaya’s Support Package Automation solution utilizes the same core technology that has been proven to help numerous SAP customers eliminate up to 50% of their upgrade efforts by using Panaya’s Upgrade Automation solution.